Transactions Policy

At Nicole Tom, secure and reliable payment processing matters to us. Every transaction on our website runs through secure payment systems that meet recognized international security standards, so checking out stays smooth and protected from start to finish.

Accepted Payment Methods

You can pay using a range of trusted options, including:

  • Mastercard
  • Visa
  • Google Pay
  • Apple Pay
  • Shop Pay
  • Amazon Pay

The methods shown at checkout can differ depending on your location, your bank, and the services supported by our payment provider.

How Payment Works

Ordering is simple and secure:

  1. Choose one of the available payment methods at checkout.
  2. You'll be taken to our protected payment environment.
  3. Enter your payment details and confirm your purchase.
  4. The transaction is processed over an encrypted connection.
  5. Once payment is complete, you'll receive an order confirmation by email.

Secure Payment Protection

To keep your financial details safe, every transaction is sent over an SSL-encrypted connection. Nicole Tom does not store full credit card details on its servers. Payments are handled by certified providers that meet international security requirements, including PCI-DSS standards, so your payment data stays protected throughout.

Failed or Declined Payments

If a payment won't go through, we suggest:

  • Trying a different payment method
  • Checking your payment details and trying again
  • Contacting your bank or card issuer to confirm there are no restrictions on your card

If it still doesn't work, feel free to reach out to our customer support team.

Currency

All prices on our website are shown and charged in United States Dollars (USD). Depending on your bank or payment provider, currency conversion fees may apply if you're paying from another currency.

How Your Data Is Protected

Details on how we handle your personal and payment information are set out in our Privacy Policy.

Business Details

Store name: Nicole Tom

Company name: Sa Collective LLC

Registration Number: 42-3368597

Business Address: 25 Prospect St, Watertown, Massachusetts 02472, United States.

Warehouse Address: Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China

Contact us here: https://nicoletom.com/pages/contact

Email: info@nicoletom.com

Phone: +1 (659) 220-3819

Customer Service Hours:

Monday to Friday: 9am - 6pm (ET)

Saturday and Sunday: Closed

Have Any Questions?

You'll find answers about delivery, returns, orders, and more here: